Privacy Policy

Effective Date: 10 August 2026
Last Updated: 10 August 2026

At Konversa Global, we respect your privacy and are committed to keeping your personal information safe. This Privacy Policy explains how we collect, use and protect information when you use our website, contact us, enrol in our courses, or use our language-training, study-abroad, Germany/Ausbildung, work or related services.

1. Information We Collect

Depending on the services you use, we may collect:

• Name, phone number, email address and location
• Educational and professional information
• Course and language preferences
• Passport, academic and application documents where required for study-abroad or placement services
• Payment and transaction details
• Information you provide through our website, WhatsApp, email, phone or other communication channels
• Basic technical information such as IP address, browser and device information when you use our website

We only request information that is reasonably required to provide or improve our services.

2. How We Use Your Information

We may use your information to:

• Respond to your enquiries
• Process enrolments and payments
• Provide language training and student support
• Provide study-abroad, Ausbildung, work or placement assistance
• Prepare and process applications where you have engaged our services
• Communicate about classes, appointments, deadlines and service updates
• Improve our website and services
• Send promotional information where permitted and, where required, with your consent
• Prevent fraud, misuse or security issues
• Comply with applicable laws and regulations

3. Sharing of Information

We do not sell your personal information. Where necessary to provide the service you have requested, we may share relevant information with:

• Universities and educational institutions
• Employers or placement partners
• Visa, embassy or government authorities
• Examination or certification bodies
• Payment gateways and technology/service providers
• Professional advisors or authorities where legally required

We only share information that is reasonably necessary for the relevant purpose.

4. Documents & Application Information

For study-abroad, Ausbildung, work or placement services, you may need to provide documents such as academic records, passport details, CVs, language certificates or financial documents. You are responsible for ensuring that the information and documents provided are accurate and genuine.

5. Cookies & Website Usage

Our website may use cookies, analytics tools and similar technologies to understand website usage, improve our services and measure marketing performance. You may manage or disable cookies through your browser settings. Some website features may not function properly if cookies are disabled.

6. Marketing Communications

If you provide your contact details to Konversa Global, we may contact you regarding our courses, services, offers and updates through phone, WhatsApp, SMS or email, subject to applicable law. You may opt out of promotional communications at any time by contacting us or using the unsubscribe option provided in the communication. Service-related messages, such as class schedules, payment reminders or application updates, may still be sent where necessary.

7. Data Security

We take reasonable steps to protect your personal information from unauthorised access, misuse, loss or disclosure. However, no online system can be guaranteed to be completely secure.

8. Data Retention

We retain information only for as long as reasonably necessary to provide our services, maintain records, comply with legal requirements, or resolve disputes. You may contact us to request access, correction or deletion of your information, subject to applicable legal requirements.

9. Third-Party Links

Our website may contain links to universities, government websites, payment providers and other third-party websites. Konversa Global is not responsible for the privacy practices of these third-party websites. We recommend reviewing their respective privacy policies before sharing information.

10. Children's Privacy

Our services are primarily intended for individuals aged 16 and above. Students below this age may use our services with the involvement and consent of a parent or legal guardian, where applicable.

11. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our services, technology or applicable laws. The latest version will always be available on our website.

12. Contact Us

If you have any questions, concerns or requests regarding your personal information, please contact us:

Konversa Global
Email: info@konversaglobal.com

By using our website or services, you acknowledge that you have read and understood this Privacy Policy.